Skip to content
menu-toggle
menu-close
menu-toggle
menu-close

The Morning Sam, Morning Ralph Podcast 

 

The Morning Sam, Morning Ralph Podcast (MSMR) is a different kind of podcast from your friends across the restaurant technology industry. Hey, it's just business, right? Get it wherever you get your podcasts.

Spotify - MSMR
watch-on-youtube
Listen on
Subscribe on:
Spotify 
iHeartRadio
Amazon Music 
YouTube Podcasts
Podchaser
FEATURED EPISODE 

The Integration Advantage: How Tech Partnerships Fuel Restaurant Operations with Cristal Craven

 Join Paul Molinari as he welcomes Cristal 'The Hunter' Craven to 'Morning Sam, Morning Ralph,' the go-to podcast for restaurant technology professionals. In this 20th  episode, Cristal shares her extensive expertise in building successful partnerships with SynergySuite inside the hospitality space. Learn the key to making restaurant tech partnerships thrive, from integrating multiple technologies and managing back office operations to the importance of mutual respect, collaboration, and understanding customer needs. Discover valuable insights into the evolving landscape of restaurant tech, the role of AI, and tips for fostering successful industry relationships.

00:00 Introduction and Welcome 01:06 Guest Introduction: Cristal Craven 01:53 Cristal's Background and Journey 02:25 The Importance of Partnerships in Restaurant Tech 04:40 Challenges and Strategies in Partnerships 12:06 Tools and Communication in Partnerships 14:01 Successful Partnership Stories 16:45 The Role of Partnership Professionals 17:20 Effective Communication Strategies 18:35 AI in the Restaurant Industry 21:35 Trends in Restaurant Tech Partnerships 23:59 The Future of Data Integration 26:04 Debunking Myths in Tech Partnerships 28:29 Building Strong Partnership Programs 31:08 Closing Remarks and Contact Information

FEATURED EPISODE 

The CDP Explained: Unlocking your QSR's Customer Data with Patrick Reynolds of BlueConic

In episode 018 of 'Morning Sam, Morning Ralph,' we dive deep with Patrick Reynolds, CMO of BlueConic, a leading customer data platform (CDP). Patrick explains the importance and functionality of CDPs, particularly in the quick service restaurant (QSR) industry. We discuss how CDPs collect and unify customer data, enabling personalized marketing and seamless customer interactions.

The conversation also explores the differences between CDPs, CRMs, and DMPs, while touching on the significance of first-party data and privacy. Tune in for expert insights and some fun debates!


00:00 Introduction and Guest Welcome 01:49 Understanding Customer Data Platforms (CDPs) 06:16 Privacy and Compliance in CDPs 11:52 Implementing CDPs in Restaurants 14:53 CDPs vs. Other Data Management Tools 22:40 Interactive Customer Data Collection with Jebbit 26:12 Fun Segment: Who Would You Rather? 29:46 Myth-Busting: The True Power of CDPs 32:49 Conclusion and Farewell

MSMR Podcasts

Morning Sam. Morning Ralph.

Morning Sam, Morning Ralph (MSMR) is the new must-listen podcast for restaurant tech entrepreneurs and sales & marketing leaders, brought to you by Popcorn GTM, the go-to-market consultants for restaurant technology companies.

The restaurant tech space is booming, with an estimated 1,500 to 3,000 companies vying for attention. But in this red-hot market, competition is fierce. Industry veterans Chad Horn, and Paul Molinari cut through the noise, bringing you actionable strategies and insights to help you mobilize a winning GTM strategy.

MSMR tackles the critical issues facing restaurant tech companies today.  Each episode features insightful discussions, industry news, and practical advice to help you take your restaurant tech business to the next level.

With Morning Sam, Morning Ralph, you'll gain the urgency and strategic edge you need to win in the competitive restaurant tech landscape.

Get on the Podcast
9
5
7
1
4
2
6
8